Although we could not have predicted what 2020 would bring, we never doubted that with our dedicated employees, unwavering leadership team, and dependable customers, we could pull through whatever was thrown at us. We cannot express enough gratitude for your loyalty and patronage during these unprecedented times, and we continue to thank you for your cooperation in helping us keep our customers and employees safe.
Due to harmful bacteria and pathogens that certain pests can carry when left untreated, pest control is considered an essential service. That means that no matter what happens out there, we will still be here to serve you. Please note we continue to update our guidelines and protocols dependent on the current climate and follow any recommendations and executive orders as directed by the CDC, WHO, and Governor Lamont. Should any federal guidelines be enacted in the future, we will adhere to those recommendations as well.
We are currently following these safety protocols in an effort to keep both our customers and employees safe:
All employees practice social distancing while on the job, whether it’s in the office or on a job-site.
Technicians will wear a mask when indoors or within 6 feet of another individual.
We request that customers wear a mask when within 6 feet of a technician, or vacate the premises when possible.
Technicians will wear clean gloves during your service, and can wear disposable shoe covers upon request.
Technicians will call and notify you when they are on their way to their property, so it is important that we have an accurate phone number on file.
All paperwork including service reports and invoices will be delivered electronically, so we request that you provide a valid email address at the time of booking.
We ask that any customers experiencing cough, fever, shortness of breath, or other respiratory symptoms call us to reschedule their appointment at no charge.
If a customer tests positive for COVID-19, we will be unable to service the interior of the property until a negative test result has been received.
If a technician is exposed to a potential positive case, they will be tested and removed from the schedule until a result is determined. If it is determined that the technician tested positive, we will notify any parties who may have been in contact with that technician, and they will not return to work until a negative result is received.
At this time, many of our services are being performed as usual, with additional safety protocols in place. Exterior treatments can be provided with little to no contact necessary, with communication being done through phone and email. If you have any questions regarding service, give us a call at 860-296-7100, or email us at firstname.lastname@example.org.